Privacy Policy Overview

Effective Date & Scope

Effective date: January 9, 2026. Last updated: January 9, 2026. This Privacy Policy explains how Highly Favored Digital (we,1d 1cus,1d or 1cHFD1d) collects, uses, retains, safeguards, and discloses personal information through our website, messaging services, and other interactions.

This Policy applies to visitors, customers, contractors, and recipients of our communicationsincluding A2P 10DLC SMS and automated callsunless a more specific agreement governs. It describes the categories of data we collect, how we use that data, your rights, and how to contact us.

  • Effective date: Jan 9, 2026
  • Applies to website and messaging
  • Covers A2P 10DLC SMS & calls
  • Describes rights and contacts

Data Practices & Communications

Data Collection

We collect information you provide directly (e.g., name, email, phone number, payment information), information collected automatically (e.g., IP, device identifiers, analytics), and information from third parties (e.g., credit checks, verification services). We limit collection to data necessary for the stated purposes.

A2P 10DLC SMS Compliance

If you receive SMS messages from us, those communications comply with A2P 10DLC carrier rules and registration requirements. We register sender information, maintain records required for carrier verification, and provide clear opt-in and opt-out mechanisms. Message frequency, carrier fees, and message content will be disclosed where required.

AI & Automated Calling

We may use automated calling systems, interactive voice response (IVR), or AI-driven tools for service delivery, appointment reminders, support, and fraud prevention. When calls or messages are automated or use synthetic/AI-generated content, we will disclose that fact at the start of the call or message where legally required.

Use of Data

We use personal data to provide services, process payments, communicate (including A2P SMS and calls), improve our products, detect fraud, meet legal obligations, and perform analytics. We do not sell personal data for third-party marketing; we may share data with service providers and partners under strict contracts.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirement; typical retention ranges are stated in the Quick Reference to the right.

Quick Reference

  • Contact details: retained 6 years
  • Transactional records: 7 years
  • Marketing consent: until revoked
  • SMS logs: 12–24 months
  • AI call transcripts: 90–365 days
  • Opt-out available: reply STOP

Third-Party Sharing

We share data with subprocessors (hosting, payment processors, analytics), legal authorities when required, and buyers/partners in a business transfer. All third parties are contractually bound to protect data and use it only for authorized purposes.

User Rights, Security & Contact

Security: We implement administrative, technical, and physical safeguards (encryption in transit, access controls, regular audits, vendor assessments) to protect personal data. No system is completely secure; if a breach affects your data, we will follow applicable notification laws and remediate promptly.

Your Rights: Depending on your jurisdiction, you may have the right to access, correct, port, restrict processing of, object to processing of, and delete your personal data, and to withdraw consent where relied upon. Submit requests as detailed below; we verify identity before responding.

  • Right to access data
  • Right to correct data
  • Right to delete data
  • Right to portability
  • Right to restrict processing
  • Right to opt out of marketing

How to Exercise Rights

To make a rights request, contact our Privacy Team by email or mail (details below). Provide sufficient details to locate your data and proof of identity. We respond within applicable statutory timeframes and may request additional information to verify your request.

Changes to This Policy

We may update this Policy to reflect changes in legal requirements or our practices. If we make material changes, we will post a prominent notice and update the Last Updated date. Continued use of our services after the notice constitutes acceptance of the updated Policy.

Contact Information

Privacy Team, Highly Favored Digital — Email: [email protected]. Phone:+1 706-715-8979 Mailing address: Highly Favored Digital, Attn: Privacy Team, 2332 Mize Rd Suite H Toccoa GA, 30577, United States. For SMS opt-out or issues, reply STOP to the message or contact the Privacy Team.

Dispute Resolution

If you are not satisfied with our response, you may file a complaint with an applicable supervisory authority. Where required by law, we participate in applicable dispute-resolution mechanisms and cooperate with regulators in data protection matters.

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