Effective Date: January 6, 2026

Last Updated: January 6, 2026

1. Introduction

Highly Favored Digital LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose your information when you use our website, services, or interact with our automated communication systems, including AI-driven voice and SMS.

2. Information We Collect

We collect personal information that you voluntarily provide, including:

Contact Information: Name, email address, and phone number.

Consent Records: Timestamps, IP addresses, and the specific language you agreed to when opting in.

Communication Data: Transcripts and recordings of calls (including AI-generated sessions) and SMS history.

3. A2P 10DLC SMS Compliance

We comply with the latest A2P 10DLC (Application-to-Person) messaging standards.

Consent: We only send SMS messages to individuals who have provided "prior express written consent."

Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out: You may opt out of text messaging at any time by replying STOP to any message. You may also reply HELP for more information.

4. AI and Automated Calling Disclosure

In compliance with FCC regulations and the Telephone Consumer Protection Act (TCPA), we disclose that Highly Favored Digital LLC utilizes Artificial Intelligence (AI) and automated voice technology to place calls.

AI Voice Agents: We may use AI-generated voices to provide information, schedule appointments, or follow up on requests.

Separate Consent: By opting in on our forms, you provide specific, separate authorization to be contacted via AI-generated voice or prerecorded messages.

Identification: At the start of every AI-driven call, our system will clearly identify "Highly Favored Digital LLC" and the purpose of the call.

Revocation: You may revoke consent for AI calls at any time by informing the AI agent, speaking to a live representative, or emailing us at [email protected].

5. How We Use Your Data

We use your data to:

Provide and maintain our service.

Deliver automated appointment reminders and marketing updates.

Train and improve our AI communication models (anonymized data only).

Ensure security and prevent fraudulent activity.

6. Data Retention and Security

We retain your personal data and consent records for at least four (4) years to comply with TCPA record-keeping requirements. We implement industry-standard encryption to protect your data during transmission and storage.

7. Your Rights

Depending on your location (e.g., CCPA/GDPR), you may have the right to:

Access the personal data we hold about you.

Request the deletion of your data.

Opt out of automated decision-making.

8. Contact Us

For questions regarding this policy or to exercise your rights, contact: Highly Favored Digital LLC

Email: [email protected]

Phone: +1 706-715-8979